Track field salespeople live on the map, record customer calls automatically, monitor performance metrics, and drive sales with data-driven insights.
From the office, see exactly what your sales team is doing — in real-time.
Monitor your entire field force on a real-time interactive map. See who is where, which customer is being visited, and how routes are being covered — live.
Never miss a sales call detail again. All customer calls are automatically recorded and optionally transcribed with AI — giving managers full context on every conversation.
Points-based scoring system, lead conversion tracking, and team comparison leaderboards. Identify your top performers and coach underperformers with actual data.
Comprehensive tools for managing field sales teams at scale.
No hardware required. Just install the app and start tracking.
Sales reps download the mobile app on Android or iOS — available on Play Store & App Store.
Real-time location updates begin automatically when the sales rep starts their work day.
Calls are recorded, customer visits are tagged with geo-location, and notes are added in the app.
Managers access the admin dashboard for full team analytics, call recordings, and leaderboards.
Any business with a field sales force benefits from real-time visibility and call monitoring.
Common questions about Sales Tracking & CRM.
Yes. Tracking is fully transparent. Sales reps know they are being tracked once they log in to the app. Tracking only activates during active work sessions. We believe transparent tracking builds trust and improves accountability rather than creating surveillance anxiety.
Yes, with proper device permissions enabled. The app records customer calls made and received on the registered work phone. Recordings are stored securely and accessible only to authorised managers. The feature complies with applicable regulations when disclosures are made.
Yes. AI transcription is available as an add-on. Calls are automatically transcribed and key highlights such as commitments, follow-ups, and objections are extracted — saving managers hours of call review time.
Yes. The mobile app has an offline mode that stores activity data locally. When internet connectivity is restored, all data is automatically synced to the server. This ensures sales reps in low-connectivity areas don't lose any activity logs.
Yes. WhatsApp integration is available for sending automated follow-up messages, sharing brochures, and updating customers. Sales reps can initiate WhatsApp chats directly from the customer card in the CRM, and conversations are logged automatically.
Field managers and business owners share how real-time tracking changed their sales game.
"Our field team covers 6 districts and we had zero visibility into their daily activities. With Navlakha's CRM, we see everyone live on the map, all calls are recorded and automatically summarised. Our lead conversion improved by 35% in just four months."
"The call recording and transcription feature is something I didn't know I needed until I had it. Now when a salesperson claims a customer 'said yes', I can verify it in 2 clicks. It's changed how we handle disputes and also how we coach our junior reps."
"The geofencing alerts tell me when someone marks a visit without actually being at the customer's location. Before, I had no way to catch ghost visits. Now our team knows the system is watching, and field discipline has improved dramatically — without any confrontation from my end."
See a live demo of real-time tracking, call monitoring, and performance analytics tailored to your team.
